Frequently asked questions
What happens at a New Patient Check-Up?
At your New Patient Examination your dentist will carry out a full examination of your mouth, gums and teeth which included 2 x-rays. Additionally, an oral mouth cancer screening is carried out at every check-up which is a crucial step in early detection and prevention.
Can I still claim on my dental insurance if I am on your membership plan?
Joining our membership plan does not effect most insurances, many of our patients receive a statement on request after treatment has been carried out which allows them to forward it on to their insurance provider. (please check with your insurer)
What is the best membership plan?
Both of our membership plans are very beneficial but every patient is different, your dentist will be able to recommend the plan to suit your dental needs
Can I finance my treatment?
Finance is available once your treatment plan has been created by your dentist. Its quick and easy please find the link under Fees on our home page
I'm a nervous patient and need to visit the dentist, what can I do?
We have a lot of experienced dentists who deal with nervous patients everyday. We have lots of ways to put you at ease. Please let us know if you are nervous and we will work with you to ensure you have the best experience with us at possible.
Can I see another dentist if my dentist has limited availabilty?
It is possible to be seen by another one of our dentists if they have limited availability, we try to keep you with your same dentist for treatment as mostly your dentist creates your treatment plan. On some occasions other dentists may carry out treatment.
What happens if your closed and I have a dental emergency?
In the event of a dental emergency when our practice is closed, please call 111 immediately. Rest assured, we will make every effort to get you seen by the next available dentist as soon as possible. Our priority is to address your urgent dental needs promptly. However, if you have a preference for your own dentist, please inform us, and we will do our best to accommodate your request. Your comfort and care are our utmost concern, and we strive to provide the best possible service even during emergencies.